News & Event
Years 7 to 10: Using Knowledge Quest in Jacaranda
As of February 2017 Adobe Flash Player is disabled by default by Google Chrome, Internet Explorer and Safari.
How does this impact you?
All users accessing myWorld (History) Atlas and Knowledge Quest on a laptop will see a message to enable Adobe Flash before they can continue to access these applications. If they would like to continue accessing these applications, they will need to re-enable the flash plugin on their chosen browser before proceeding.
Enabling Flash is easy and once the user does it once, they will not have to do it again.
Instructions on how to enable flash on Chrome for MWA and KQ: http://jacplus.desk.com/customer/en/portal/articles/2764452-how-do-i-enable-flash-when-accessing-myworld-history-atlas-or-knowledge-quest-?b_id=5697
Instructions on how to enable flash on the Chrome, IE and Safari:
If you still experience issues, contact Jacaranda for HELP on: 1800 JACPLUS (522 758)
Available Monday - Friday 8am - 4.30pm Brisbane time.